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Do I need to give you access to my mysql database and/or control panel accounts?
No. You choose whether to give access to your database or send by email a database dump we can work with (if it’s a large file, please read this other support question)
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I just purchased the service, what do I do next?
Fill the contact form with the database information we need and we’ll start migrating your site immediately!
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How can I pay the service?
We use fastspring to securely manage the payments (and refunds but we are confident this won’t be necessary!). Fastspring accepts PayPal and all major credit cards.
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How long does the migration take?
From the moment you provide the database information (and we check that no additional data from you is needed) we commit to finish the migration in less than 72 hours (for urgent services, we offer a express service fee)
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Do I need to have online the website to be migrated?
No, but if you do, please provide the URL since this will help us to test our generated wordpress site when performing the migration.
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Do I need to have online a clean wordpress installation to import the migration?
No, you can take the result of the migration and use it in your local installation to test the new site before going online.
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Do I need to backup the website to be migrated?
You should always backup your site before any change so this is not an exception. Having said this, we perform the migration on a copy of your database so, unless you say so, we will not modify your current database.
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Why isn’t the migration service fully automated?
Each migration is different and must be configured individually. In order to provide a better service we always specialize first the migration scripts to your specific requirements and configuration. We believe this is necessary to guarantee your satisfaction with the generated WordPress site.
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Will my new site look exactly like the old one? Will you migrate the template / blocks / widgets as well?
We can help replicating them as closely as possible but they cannot be automatically migrated. We make sure that the new site shows properly the old content using the standard WordPress templates. After that, you can configure and customize the site applying your desired template and plug-ins … more
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Should the new site be empty before the migration?
This facilitates the migration. Make sure that you alert us if the new site contains already some data you don’t want to lose
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Will I need to reinitialize all passwords when migrating the users of my old site?
No, when migrating from Drupal 5 or Drupal 6, all user data, including passwords is preserved during the migration.
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Sending large (SQL export) files
An SQL export file of your current CMS database can be very large, specially if it includes cache tables. If zipping the file (you’ll be amazed of the compression rate for SQL files) does not decrease the size to a manageable size (e.g. under 30 … more
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User pictures not showing up in WordPress
A big difference of WordPress wrt others CMSs like Drupal is the fact that WordPress does not allow users to upload/change their profile picture. The reason being that the profile picture of a user is not managed by WordPress itself. Instead, WordPress relies on the … more
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Error importing a users file
By default, all wordpress content-related tables are dropped and recreated as part of the migration process, wiping out all the existing data, and thus, avoiding conflicts with test data entered by before the migration. The same process cannot be employed when migrating users. Otherwise the … more
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Why do all pages appear as menu items after the import?
If no custom menu is defined, the default wordpress behaviour is to show all pages as menu items. Obviously, specially if your site has plenty of pages, this default approach may not work for you. To remove this wordpress menu and create your own just … more
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I am a NGO /Non-Profit. Do I get a discount?
YES! MigratetoWP.com is happy to make its (small) contribution to make the world a better place. We offer the basic migration package for free to all non-profit/non-governmental organizations that want to migrate to wordpress. Additional migration features are offered at a heavily discounted rate (depending … more
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Joomla, PHP-Nuke, Yola, Typo3… to WordPress
- Import all content from your non-WP site
- Get a free estimate depending on your migration needs
- We cover most popular CMSs, including adhoc ones
- More than 500.000 posts migrated so far!
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